Customer Service Representative

• Job type: Full-time
• Work Set up: Onsite
• Open Account: Telco Account
• Salary Package: 25,000
• Site: McKinley, Taguig

JOB DESCRIPTION:
• Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.
• Identifying and assessing customers' needs to achieve satisfaction.
• Ensure all calls are logged in the system for proper monitoring and closure.
• Provide appropriate solutions in a timely manner.

QUALIFICATIONS:
• 1 year CSE or CCE with proof of employment (COE/Payslip)
• Typing Speed: 25 WPM