Customer Service Representative

Concentrix
Healthcare Account

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities: Answering incoming calls from customersSorting out customers' inquiries or requestsEnsuring that customers' requests are managed in an appropriate and timely mannerDeveloping, organizing, and maintaining accurate filesMaximizing different Concentrix and client-based tools and applications for customer management and servicingDelivering a high caliber of service in a friendly, confident, and informed manner Requirements: College graduate, College Level, Associate Degree with or without experience.We accept CUG, SHS/HS graduate with at least 6 months of experience.Good to excellent English communication skillsExcellent customer service, problem-solving, and multitasking skillsComputer literateCan start ASAP Offer: Up to Php 24k salary offer with 25k sign on bonusPlus allowancesMonthly performance incentivesLeave CreditsInsurance Coverage • HMO
• Career development and advancement opportunities

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