Customer Service Representative

Mission: The Jr. Customer Service Representative shall be responsible for gauging and filtering the quality of incoming leads. They shall possess a high level of communication and coordination skills to facilitate the seamless flow of data between Lamudi & clients, and should be customer-oriented at all times.
\n ResponsibilitiesScreen and qualify incoming leadsOutbound callingConnect buyers and sellersScreen Key Account Leads & communicate leads with clientsUpdate lead databaseConstant communication and feedback with clients, sales and account management Accountabilities:Client Lead Volume satisfactionClient and Sales communicationDocumentation and Reporting Key Competencies:Open for fresh graduatesClear communication skills (English and Filipino)Basic knowledge of Microsoft ExcelQuality OrientedOutgoingSelf-DisciplinedCustomer OrientedTechnical skillsResponsible
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