Customer Service Representative

Position Title: Customer Service Representative
Training Pay : 15,000 pesos
Training Period: 30 working days
Salary: 20,000-30,000 PHP monthly
Reports To: Team Leader/Supervisor
Schedule: 10:00 PM to 7:00 AM PH Time
Location: Clark Pampanga (our only site location)
Responsibilities: Handle outbound calls Read from provided scripts and follow given call flow Follow coaching feedback and directives given by team leader and site management Maintain professional attitude and behavior on site Requirements Coachable Strong communication skills Interpersonal and rapport building skills With or without experience With or without college degree Benefits Free brand new Apple iPhone 15 upon fully graduating training 10k Employee of the Month Bonus Option between working fully on site, hybrid, or permanent WFH with provided equipment 40k attendance bonus 2k employee referral bonus with no limit Bonus for hitting target weekly Excess bonus for going beyond target weekly All incentives/bonuses are paid out 100% tax-free Free Shuttle Service Free company Wi-Fi for use on breaks SSS, Philhealth, Pag-Ibig 13th Month Pay HMO and Life Insurance Non-toxic Workplace Permanent fixed schedule Permanent weekends off Paid Fridays off for hitting weekly target early Other Performance and Attendance Based Rewards Bereavement Leave Paternity Leave 7 days SOLO Parent Leave Magna Carta Leave Company Bank Loan