Customer Service Representative

Job Opportunity Alert!Join our dynamic team as a Customer Service Representative in Santa Maria, Bulacan!Responsibilities:- Maintain a positive and empathetic attitude- Respond promptly to customer inquiries- Communicate with customers through various channels- Resolve customer complaints with a smile- Know our products inside and out- Keep records of customer interactions- Collaborate with colleagues for seamless communication- Provide feedback on the customer service process- Manage a team of junior customer service representatives- Ensure customer satisfaction and deliver professional supportQualifications:- Senior High School Graduate or equivalent- Experience in Sales, Customer Service, or Collection is a plus- Excellent emotional intelligence dealing with irate customers- Computer skills are a must- Exceptional record-keeping and interpersonal skills- Willing to work six (6) days a week (Weekends not guaranteed day-offs)- Ready to embrace the exciting work life in Santa Maria, BulacanIf you're passionate about delivering top-notch customer service and thrive in a vibrant environment, we want YOU! Apply now and be part of our growing family!Let's create remarkable customer experiences together! #customerservice #jobopportunity #joinourteam #SantaMariaBulacan #ApplyNow