Customer Service Representative (Ilocos)

Hiring! Customer Service | Earn up to Php 30,000 gross (Open for Fresh Graduate)
COMPANY PROFILE:
Major worldwide provider of professional services that helps governments, corporations, and other organizations develop their digital core, streamline their operations, boost revenue, and improve citizen services—creating real value quickly and on a large scale.
Position: Customer Service Associate
Company Industry: BPO Company
Work Location: Ilocos
Work Schedule: Shifting
Salary: Php 30,000 (Highly Negotiable)
Work Set Up: Hybrid/Onsite
BENEFITS:
•Competitive salary package, company bonuses, and performance incentives
•Night differential
•Loyalty, Christmas gift, inclusion, and diversity benefits
•Paid sick and vacation leaves
•Life insurance
JOB REQUIREMENTS:
~Bachelor's degree in any field open for Undergraduate
~At least 6 months to 1 year experience
~Customer orientation and ability to adapt/respond to different types of characters
~Open for work in a Shifting Schedule
~Willing to work onsite/hybrid

JOB RESPONSIBILITIES:
~Respond to a variety of incoming client inquiries with exceptional customer care, aiming to resolve issues for the customer the first time wherever feasible.
~Professionally address concerns and difficulties and interact with clients to determine their needs.
~To establish the client as a top choice for media services, make sure that clients are completely satisfied with the services they receive and receive good value for their money.
~Reach difficult contact center, team, and individual goals.
~Attract potential customers by answering product and services questions

RECRUITMENT PROCESS: (ONLINE)
Hr Interview
Technical Assessment
Hiring Manager Interview
Job offer