Customer Service Representative - Healthcare (Virtual Process)

Concentrix

Customer Service Representative

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities: Answering incoming calls from customersSorting out customers' inquiries or requestsEnsuring that customers' requests are managed in an appropriate and timely mannerDeveloping, organizing, and maintaining accurate filesMaximizing different Concentrix and client-based tools and applications for customer management and servicingDelivering a high caliber of service in a friendly, confident, and informed manner Requirements: We accept at least SHS/HS graduate or equivalent with diplomaGood to excellent English communication skillsExcellent customer service, problem-solving, and multitasking skillsComputer literateCan start asap Offer: Up to Php 22k to 30k salaryPlus allowancesMonthly performance incentivesLeave CreditsInsurance Coverage • HMO
• Career development and advancement opportunities