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The interviews will be done remotely through a **one-day hiring process.
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**Job Details**:
- Leading provider of technology-enabled revenue cycle management services
- US Healthcare Account
- Night Shift Schedule
- Voice-based operations
**Benefits**:
- Pioneer Account
- 1-day hiring
- Day 1 HMO
- Competitive Salary
- Paid Training
**Responsibilities**:
- First point of contact interacting with patients over the phone; Handles a high volume of incoming calls
- Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols
- Responds to questions and concerns and directs them to appropriate location or department
- Provides on-going communication with clinical staff regarding real-time patient status
- Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling
- Multitasks between several different technology systems to complete functions
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
- Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols
- Informs patients of possible co-pays and deductibles needs to be paid at the time of service
- Reviews and analyzes financial information from the registration system and communicates information to the patient and business office
- Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients
**Requirements**:
- At least 6 months of CSR experience in a BPO setup handling healthcare account
- Must be a College Graduate
- Good communication skills
- Willing to work on night shift schedule
- Amenable to work in Taguig
**Job Types**: Full-time, Fresh graduate
**Salary**: Php20,000.00 - Php31,500.00 per month
**Benefits**:
- Paid training
Schedule:
- Night shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)