Customer Service Representative (Csr)

**JOB TITLE: CUSTOMER SERVICE SPECIALIST**

Duties and Responsibilities:
Your day-to-day role will involve answering a high volume of messages through numerous platforms.
Responsibilities will include managing the mailboxes, replying to queries regarding signing up, payments and app issues, liaising with colleagues to find out relevant information to help solve questions.
Job specifications:

- Excellent English Skills
- Good communication skills
- Customer service experience (desirable)
- Problem Solving / Investigation skills
- IT literate
- Ability to work on different platforms and spreadsheets
- Ability to work at a fast pace
- Organisational Skills
- Work well as an individual and as part of a team
- Can deal with a variety of different tasks

**Job Types**: Full-time, Permanent

**Salary**: From Php20,000.00 per month

**Benefits**:

- Company Christmas gift
- Health insurance
- Life insurance
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Overtime pay

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)