Customer Service Representative Csr I Earn Competitive Salary

Job Highlights:



Competitive salary package
HMO for Employee and 2 Dependents
Quarterly performance bonus
Outstanding career development opportunities
With sign-on bonus
Terms and conditions apply.
Job Description:



· Responding to queries and helping for questions and problems.
· Following up with customers to ensure full resolution of issues.
· Running reports to analyze common complaints and problems.
· Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer questions.
Key Requirements:



Fresh College Graduates with no BPO experience for certain accounts.
SHS/HS with at least 3 months of BPO working experience.
Good communications skills.