Customer Service Representative (Csr) Dayshift

Why pick us?
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Minimum Qualifications:

- At least High School Graduate (old curriculum) / SHS Graduate (K-12)
- BPO experience is not required Experience in Collections/Financial Background is an advantage
- High-level communication skills
- High-level communication skills both oral and written
- Competent in the use of MS products/ Google and call center tools
- Able to quickly build rapport and gain trust
- An approachable, confident, and competent phone manner
- Meticulous attention to detail and understanding of the importance of getting things right the first time
- A multi-tasker with experience working across multiple channels
- Process is driven but a nimble learner with the ability to adapt quickly when circumstances require it
- Ability to problem solve, negotiate and resolve conflict constructively
- Maintains customer-centric attitude under pressure

**Job Types**: Full-time, Permanent

**Salary**: Php21,000.00 - Php27,000.00 per month

**Benefits**:

- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)