Customer Service Representative (Csr) Baguio Urgent

**RESPONSIBILITIES**:

- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve customer services.
- Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
- Build customer loyalty by follow-up of customer calls.
Evaluate the problems of the customers and provide logical lasting solutions.
**QUALIFICATIONS**:

- Willing to start ASAP and to work onsite and graveyard or shifting schedule.
- Must not have any plans to study or go abroad
- Excellent English communication skills.
- Strong comprehension skills.
**Job Types**: Full-time, Fresh graduate

**Salary**: Php16,000.00 - Php23,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Evening shift
- Late shift
- Night shift
- Shift system

Supplemental pay types:

- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you amenable to work on-site?
**Experience**:

- BPO: 1 year (preferred)