Customer Service Representative - Cebu

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first choice provider of media services
- Achieve challenging individual, team and contact center targets
- Graduate of any Bachelor's degree
- Undergraduates are welcome to apply
- Must have good English communication skills
- Willing to work on holidays, weekends, shifting schedules and extended working hours