Customer Service Representative Bpo Experience

**We are conducting an interview over the phone interview!
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Start ASAP!
**

**Responsibilities**:

- Assist customers who want to pick-up/track and hold their packages
- Assist customers about their missing/misdelivered package(s)
- Assist customers who want to locate their package(s)
- Support and offer delivery notification and online services
- Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
- Adhere to IBEX Customer Service (Order Tracking) Global Philippines company policies and work standards

**Qualifications**:

- MUST have at least 6 month continuous international BPO experience
- With good to excellent English communication skills (speaking and listening)
- Background in handling a multitasking account is highly desired
- Willing to work on a flexible shift schedule

**Benefits**:

- HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)
- Career Development, Growth and Promotion.
- Competitive Compensation Package

**Recruitment Center**:

- G/F Shaw IT Center, Nueve de Pebrero cor.
Shaw Blvd, Mandaluyong City

Pay: Up to Php22,000.00 per month

Schedule:

- 8 hour shift

Application Question(s):

- Where are you currently residing?
(example: Mandaluyong?)
- How many years of total BPO experience do you have?
- What is your Gmail address?