Customer Service Representative - Bacolod

TASQ Staffing Solutions is looking for English speaking customer service representatives for Bacolod. What follows is an over-the-phone interview within 24-48 business hours. QUALIFICATIONS:Must be 18 years old and above (Legal Age Requirement)At least High School GraduateAt least Senior High Schoool Level or GraduateAt least College Level or GraduateWith or without call center experienceALS with atleast of 6 months BPO ExperienceMust be willing to work on siteMust be willing to work on a graveyard shiftMust be willing to work on a shifting scheduleMust be willing to work during weekends and/or holiday JOB DESCRIPTION Customer Service Representatives assist customers with their concerns, understanding their problems, and providing solutions. *Responsible for servicing the needs and concerns of customers*Adhere to processes and policies implemented by the company and the client*Identify customers needs, clarify information, and provide the correct solutions*Build rapport and engage customers by going the extra mile*Ensure proper documentation and manage productivity*Probably even do sales*Understand set targets and take the necessary steps to ensure that they are met Job Type: Full-time