Customer Service Representative (Auto Insurance)

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Proven people skillsExcellent communicator, both oral and written (Senior EP)Strong problem solving and communication skillsStrong analytical skills to investigate and resolve customer support ticketsAble to multi-task efficiently under time pressurePrevious experience in managing customer focused accountsProven experience in managing a service and support focused team culture6 months - 1 Year plus customer service experience