Customer Service Representative (Aftersales)

**Job Responsibilites**:*EXPORT ON DELIVERY CUSTOMER FROM J&T DASHBOARD AND UPDATE YESTERDAY REPORT (FOR RETURNED AND PROBLEMATIC ORDERS)*VLOOKUP OF ALL ON DELIVERY*CALLING ALL ON DELIVERY BRANDED ITEM CUSTOMER*CALLING ALL CUSTOMER ON DELIVERY FROM MAIN ITEM (100-150 CUSTOMERS)*CALLING J&T RIDER IF THERE IS PROBLEMATIC PARCEL*TEXTING LAZADA CS FOR PROMOTIONAL*TEXTING ALL CUSTOMER AND INFORMED THEM THAT THEIR PARCEL IS OUT OF DELIVERY*CHECK STATUS ON DELIVERY CUSTOMER FROM YESTERDAY REPORT*UPDATE ALL PROBLEMATIC PARCEL*SEND UPDATED ON DELIVERY REPORT**Qualifications**:College GraduateWith atleast 2-years customer service experience is requiredWith advance knowledge on MS Word, excel, spreadsheetsStrong personality and highly organized.**Benefits**:- Paid training- Pay raiseSchedule:- 8 hour shiftSupplemental Pay:- 13th month salary**Education**:- Bachelor's (preferred)**Experience**:- Customer Service Representative: 1 year (preferred)