Customer Service Representative/Admin Support - Insurance Exp

Nityo Infotech Philippines is looking for: hashtag#CSRWITHINSURANCE hashtag#OFFICEADMIN hashtag#INSURANCEEXPERIENCE
CSR / Admin Support Specialist - With background in insurance
-- Salary: up to 25,000 + complete benefits
-- Set up: Onsite – Full Time
-- Location: Eastwood QC
-- Schedule: Must be open for Shifting Schedule
Qualifications:
-- Bachelor's degree in a relevant field or equivalent work experience
-- At least 2 years relevant experience in customer service and/or administrative roles, is preferred
-- Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage
-- Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
-- Willing to report on site and/or assigned location, daily
-- Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)
Sample Job Responsibilities:
-- Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications
-- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
-- Documents all captured transactions in the call management suite
-- Responds to availment queries and complaints or escalate them to the departments or units in charge