Customer Service Representative/Admin Support - Insurance Exp

Nityo Infotech Philippines is looking for: hashtag#CSRWITHINSURANCE hashtag#OFFICEADMIN hashtag#INSURANCEEXPERIENCE
CSR / Admin Support Specialist - With background in insurance
- Salary: up to 25,000 + complete benefits- Set up: Onsite – Full Time- Location: Eastwood QC- Schedule: Must be open for Shifting Schedule Qualifications: - Bachelor's degree in a relevant field or equivalent work experience- At least 2 years relevant experience in customer service and/or administrative roles, is preferred- Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage- Proficient computer skills, including MS Office (Word, Excel, PowerPoint)- Willing to report on site and/or assigned location, daily- Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America) Sample Job Responsibilities: - Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases- Documents all captured transactions in the call management suite- Responds to availment queries and complaints or escalate them to the departments or units in charge