Customer Service Officer - Work From Home

Job Description:

Taxumo is seeking a motivated and energetic Customer Service Officer to join our team on a part-time basis. This position offers the opportunity to work from home, providing flexibility and convenience for the right candidate. As an Entry Level Customer Service Officer, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional service.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer issues and complaints with a focus on customer satisfaction
- Provide product information and guidance to customers
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company products and services to better assist customers

Requirements:
- Strong communication skills, both written and verbal
- Ability to work independently and as part of a team
- Driven and energetic personality
- Strong decision-making skills
- No prior experience required, but a willingness to learn and grow in the role
- Must have a reliable internet connection and a quiet workspace to work from home

Benefits:
- Medical coverage
- Remote work flexibility
- Free accommodation for team retreats or training sessions

Working Environment:
As a Customer Service Officer at Taxumo, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. Our team values diversity and inclusion, and we encourage open communication and teamwork to achieve our goals.

Deadline to Apply: September 10, 2024

Equal Opportunity Statement:
Taxumo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.