Customer Service Officer/Supervisor

JOB QUALIFICATION: Customer Service Officer / Supervisor
* SALARY RANGE: 24,000 - 30,000 (with Bonus Award once regularized)* WORK SCHEDULE: Mon-Fri (whole day 7:30-5:00), Saturday (half day)* WORK LOCATION: Makati, Reposo Brgy Bel Air
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells
QUALIFICATIONS: GRADUATE OF 4 YEAR COURSE
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively