Customer Service New Associate - Onsite

JOB DESCRIPTION Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first-time resolution wherever possible for the customerResolve problems and issues professionally and engage with customers to identify additional needsEnsure that customers are delighted with theEnsure that customers are delighted with the service provided and are offered value for money to build the client's reputation as a first-choice provider of media servicesAchieve challenging individual, team, and contact center targets
Job Qualifications
Graduate of any course; college undergraduates with relevant work experience is open to applyMust be willing to work on a graveyard shiftWilling to go back on-site once recalled