Customer Service New Associate

JOB DESCRIPTION Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customerResolve problems and issues in a professional manner and engage with customers to identify additional needsEnsure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media servicesAchieve challenging individual, team, and contact center targets
Job Qualifications

Graduate of any course; college undergraduates with relevant work experience is open to applyMust be willing to work on a graveyard shiftWilling to go back on-site once recalled