Customer Service Associate

We are looking for Customer Service Representatives for our Baguio Site

The primary brand advocate of the account you will be assigned to.
You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Providing cutting-edge service in a friendly, confident and knowledgeable manner

**Qualifications**:

- At least College Level
- with at least 6 months BPO experience
- Have working knowledge on computers
- Have good customer service, multi-tasking and problem-solving skills
- Are willing to work in shifting schedule
- Willing to work onsite

**Job Types**: Full-time, Permanent

**Salary**: Php15,000.00 - Php20,000.00 per month

**Benefits**:

- Life insurance
- Paid training

Schedule:

- 8 hour shift
- Rotational shift
- Shift system

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Baguio City, Benguet: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)