Customer Service Associate

Details of the offer

We are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented. In this role, you will handle customers escalations, queries, billing concerns and other administrative tasks provided.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints with patience, understanding, and a solution-focused approach.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address and escalate complex customer concerns as needed.
Qualifications:

Excellent communication skills in English (both written and English).
At least 3 years or more experience as Customer Service Associate in a BPO Set-up.
Good phone etiquette.
Customer service skills.
Strong organizational skills and attention to detail.
Ability to multi tasks
Comfortable talking inbound calls from customers
Proficiency with computers and basic software (e.g., MS Office, CRM systems).


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Job Vacancy Alert - Customer Service Agent -With / Without Exp.

Job Vacancy Alert - Customer Service Agent -With / Without Experience - Tarlac Site - Up to 12k - 22k Duties/Responsibilities: Responsibility Includes respo...


Neksjob - Philippines

Published 24 days ago

Customer Service Agent - With / Without Experience - Cebu Site

We are looking for a - Customer Service Agent - With / Without Experience - Cebu Site - Up to 17.5k Duties/Responsibilities: Responsibility Includes respond...


Neks Job Philippines - Philippines

Published 24 days ago

Call Center Agent (With Experience) Up To 26K - Davao Site

Call Center Agent (with experience) Up to 26k - Davao Site Duties/Responsibilities: Answering incoming calls from customers, listening attentively to their c...


Neks Job Philippines - Philippines

Published 24 days ago

Customer Service Specialist - Davao 17K Monthly.

Customer Service Specialist - Davao 17k monthly Duties/Responsibilities: Answering incoming calls from customers, listening attentively to their concerns or ...


Neksjob - Philippines

Published 24 days ago

Built at: 2024-12-17T20:27:31.191Z