Customer Service Associate

Details of the offer

We are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented. In this role, you will handle customers escalations, queries, billing concerns and other administrative tasks provided.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints with patience, understanding, and a solution-focused approach.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address and escalate complex customer concerns as needed.
Qualifications:

Excellent communication skills in English (both written and English).
At least 3 years or more experience as Customer Service Associate in a BPO Set-up.
Good phone etiquette.
Customer service skills.
Strong organizational skills and attention to detail.
Ability to multi tasks
Comfortable talking inbound calls from customers
Proficiency with computers and basic software (e.g., MS Office, CRM systems).


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

Remote Travel Concierge

*Note: For the application, please do not message Wander Concierge for answers. We are a small, very close team, and we know which questions are being asked....


Wander - Philippines

Published 20 days ago

Appointment Setter At Fella Health (Remote, Us Hours, $20.5K/Yr Total Comp Inc Equity)

About Fella HealthFella Health helps middle-aged men live 10 years longer. We are the telemedicine clinic for bigger guys, worldwide. We use medical weight l...


Fella Health (Yc W20/S21) - Philippines

Published 20 days ago

Customer Success Associate At Fella Health (Remote, Us Hours, $21K/Yr Total Comp Inc Equity)

About Fella HealthFella Health helps middle-aged men live 10 years longer. We are the telemedicine clinic for bigger guys, worldwide. We use medical weight l...


Fella Health (Yc W20/S21) - Philippines

Published 20 days ago

Customer Support Representative

Michael & Associates, Attorneys At Law is a criminal defense law firm based in Austin, Texas. We are a boutique firm that provides high end, white glove lega...


Michael & Associates, Attorneys At Law - Philippines

Published 20 days ago

Built at: 2024-11-24T13:43:52.913Z