Accenture in the Philippines is currently looking for **Customer Service Associates (Insurance/Health)** who will be responsible in performing the following day-to-day tasks:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
**What are we looking?
**
- Open to college graduates, college undergraduates and associate degree graduates
- Must have at least 1 year of work experience in banking, health, or insurance industry handling voice account
- Amenable to work in Alabang, Muntinlupa City
- Willing to work on-site once recalled
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?
**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)