**Job Highlights**
- HMO coverage (medical and dental) from day-1 of work
- 5-day work week (8 hours), Monday to Friday with Flexitime
- Competitive salary package with annual performance bonus
- Makes outgoing calls to collect contact information and details regarding waste services.
- May recognize symptoms that indicate significant and/or unique client expense issues; gathers information from multiple sources to verify issues, trends, and opportunities; concisely relays information to client representative, waste vendor representative, waste industry brokers, and required internal coworkers per process.
- Scrubs billing data to ensure reporting accuracy.
- Accountable for daily review of exceptions in assigned reports.
- Updates contract details upon completion of procurement and right-sizing projects and audit to contract.
- Manages and maintains multiple spreadsheets containing large datasets.
- Analyzes and reviews reports, and spreadsheets for accuracy, completeness, errors, and eligibility.
- Prepares and maintains reports and records for processing.
- May generate reports, prepare and monitor invoices and expense reports.
- May manage multiple tasks on multiple projects including answering phones, printing and/or creating training materials, data entry, scheduling meetings and training sessions and filing documents.
- Works closely with Program Managers, Project Leads, Billing Representatives, and other team members to establish consistent practices.
- Completes special projects as assigned.
- Understands all cost and consumption reporting capabilities of existing systems.
**Job Requirements**:
- Proven ability to work with Microsoft Office Suite products.
- A certain degree of creativity and latitude may be required.
- Strong organizational skills and attention to detail.
- Effective communication skills, both written and verbal.
- Call center experience is required.
- Amenable to work in Pampanga.
- Willing to work on a night shift schedule.
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Flextime
- Health insurance
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Performance bonus