Customer Service Assistant

Job Description:

Jollibee Foods Corporation is seeking a driven and reliable Customer Service Assistant to join our team in Cebu, Central Visayas, PH on a part-time basis. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service.

Responsibilities:1. Provide excellent customer service by responding to inquiries and resolving issues in a timely manner.2. Handle incoming calls and emails from customers with professionalism and courtesy.3. Process orders and ensure accurate billing and delivery.4. Assist in maintaining customer records and updating databases.5. Collaborate with other team members to ensure a seamless customer experience.6. Uphold the highest standards of ethical conduct and integrity in all interactions with customers.

Requirements:1. Bachelor's degree or equivalent experience in customer service.2. Excellent communication and presentation skills.3. Strong attention to detail and ability to multitask.4. Proficiency in Microsoft Office and CRM software.5. Ability to work well under pressure and meet deadlines.

Personality Traits: Driven, ReliableSoft Skills: Presentation, Attention to detail

Benefits:1. Gym membership2. Free accommodation3. Visa sponsorship

Equal Opportunity Statement:Jollibee Foods Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: ********

If you meet the requirements and are excited about the opportunity to join a dynamic team in a reputable company, we encourage you to apply for the Customer Service Assistant position at Jollibee Foods Corporation.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.