Customer Service Agent

Company Profile:
This company is known for their industry of Banking & Finance and they been in the Philippines for over 30 years now also this company serves business and institutional clients in nearly 30 markets across
different countries.

Position: Customer Service Agent
Company Industry: Banking & Finance
Work Location: Makati City
Work Schedule: Shifting Schedule
Salary: Php 33,000 - Php 37,000
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up

BENEFITS :
?HMO with 2 dependents
?Retirement Plan
?Medical Reimbursement
?Insurance Coverage
?30 leave credits per year

JOB REQUIREMENT:
? Open for Non-Bachelors Degree
? With at least 2-3 years Call Center experience
? Amenable to work in a shifting schedule
? Amenable to attend face to face interview once requested
? Amenable to be train on site

JOB RESPONSIBILITIES:
? To provide outstanding customer care and customizing solutions for esteemed clients of commercial banking.
?To comply with banking regulations while determining and meeting the needs of your consumers, both present and future.
?To do initial point of contact by phone for clients requiring prompt maintenance and servicing across
many commercial banking product categories
?Work together with stakeholders to address a client issue.
?Other task as assigned

RECRUITMENT PROCESS:
?Assessment (FACE TO FACE)
?HR Screening (PHONE)
?Operations Interview (FACE TO FACE)
?Reference Check
?Job Offer