Customer Sales Satisfaction Agent

Details of the offer

Job Description Rev Your Career Engines: Join a Leading Force in Automotive Recycling and Sales Reviving old vehicles creates new beginnings for our client's team. At the forefront of the used auto parts industry, our client offers a fresh approach to vehicle recycling. By reducing waste and offering high-quality, affordable parts, they set the standard in sustainable auto solutions. Their clean, customer-centric facilities reflect their commitment to excellence and environmental responsibility. Employees thrive in a supportive atmosphere that emphasizes growth, fulfillment, and well-being, ensuring a balanced and meaningful career path. With a strong focus on respect, collaboration, and personal development, working here means making a difference in the automotive world while enjoying a fulfilling career journey. Job Overview As a Sales Representative, you'll perform daily tasks with positivity, embodying the core values of Respect, Help, Learn & Grow. You'll answer customer calls, provide professional service, drive store traffic, educate customers on promotions, meet performance goals, follow company policies, and support teammates, ensuring customer satisfaction and loyalty. Start Your Engines Employment type: Full-timeShift: Night Shift (Shifting)Work setup: Onsite, OrtigasPerks: Day 1 HMO, Above-market salary, Work life balance Steer Toward Success: Daily Duties That Fuel Customer Satisfaction Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow. Answer customer service phone calls throughout your scheduled shift.Listen to and interact with customers to deliver friendly, helpful, and professional customer service.Evaluate customer issues and provide actionable solutions to ensure customer satisfaction and loyalty.Drive retail traffic to the stores by collecting customers' information and providing them with requested information.Educate customers on upcoming events, sales promotions, and other important information.Meet personal and team performance goals while participating in regular performance check-ins with your supervisor.Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOPs).Learn new skills, assist your teammates, and complete other tasks as directed.RequirementsShift Gears Smoothly: Must-Have Skills to Drive Your Career Forward Commitment to deliver friendly, helpful, and professional customer service. Experience working in a customer service position. Experience working in a remote call center environment. Ability to work quickly & efficiently while displaying a high attention to detail. Good computer skills with the ability to navigate mobile devices and Microsoft Office products. Ability to multi-task. Proficient in English Preferred qualifications (but not required) include:  Basic knowledge of auto partsBenefitsSmooth Ride Ahead: Enjoy Perks That Keep You Balanced and Happy Day 1 HMO coverage for your peace of mindCompetitive compensation package designed to reward your effortsPrime office location (Easy access to MRT stations, restaurants, and banks)Free upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Emapta Lifestyle perks (Foodpanda pro and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environmentWelcome to Emapta Philippines! Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment. With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us. #EmaptaExperience Requirements
Shift Gears Smoothly: Must-Have Skills to Drive Your Career Forward Commitment to deliver friendly, helpful, and professional customer service. Experience working in a customer service position. Experience working in a remote call center environment. Ability to work quickly & efficiently while displaying a high attention to detail. Good computer skills with the ability to navigate mobile devices and Microsoft Office products. Ability to multi-task. Proficient in English Preferred qualifications (but not required) include: Basic knowledge of auto parts


Nominal Salary: To be agreed

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