Customer Relations Officer For Printerdocumentsolution/25K/Makati

Qualifications: Bachelor's Degree in Business Management / or equivalentExcellent Customer Service and Interpersonal SkillsPossess active listening skills with a keen attention to detailsMust be hardworking, honest and responsibleAt least one (1) year working experience in related fieldWith good oral and written communication skills Job Summary: Focusing on growing and developing new business.Establishes productive and professional relationships with key personnel (stakeholder and executive sponsors) in assigned customer accounts.Coordinates the involvement of company personnel, including support, service, finance, logistics, production and other management resources, in order to meet account performance objectives and customers' expectations.Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones including customer quarterly performance review.Process customer requirements on a timely manner based on company standard procedure and customers' expectations.Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.Communicate clear progress of weekly/monthly/quarterly initiatives to internal stakeholder on forecast management and account progress report.Assist with high sensitivity request or issue escalations as needed.Other responsibilities which may be assign by immediate superior.