Customer Operations Specialist - Relationship

**JOB REQUIREMENTS**:

- Graduate of Bachelor's Degree
- Excellent communication skills (both written and verbal)
- Knowledgeable in SAP and G-Suites Applications

**RESPONSIBILITIES**:

- Monitor and manage day-to-day transactions and engagement with the Customers;
- Monitors open orders, review order status, and manage blocked order inquiries;
- Handle issues and provide appropriate solutions/alternatives within SLA and follow up to ensure resolution;
- Ensure excellent Customer experience across all customer engagements.
Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- SAP Application: 1 year (required)
- Customer Service: 1 year (required)