About NOVA Signage
NOVA Signage provides innovative, made-to-order signage solutions for sign and printing shops across North America. We specialize in creating custom signages. Since 2016, we've provided effortless access to top-tier, custom signage solutions, enhancing our partners' offerings and capabilities.
We're now looking for a Customer Inbound Sales Representative to join our inbound sales team. This is a full-time, remote job opportunity.
Responsibilities
Manage inbound inquiries (emails, phone calls, and live chats via Zendesk) and serve clients from inquiry to sales stageInput and enhance lead information in the CRMPrepare and present quotes for client projects, collaborating with the design team as neededEngage directly with clients via phone calls to answer questions, provide suggestions, and offer creative solutions for different optionsEstablish the best customer experience and increase the quote-to-sale conversion rateUnderstand our products thoroughly to provide creative solutions for custom projectsWork collaboratively with the design and production teams to meet and surpass sales goalsUtilize AI tools like ChatGPT/Gemini to refine communications and enhance client interactions
Qualifications
Bachelor's degreeMinimum of 3 years of experience in sales and support, with a track record of achieving revenue targetsExceptional English communication skills (writing, speaking, and reading)Comfortable jumping on calls with clients; strong verbal English requiredExperience with Gmail/G Suite; experience with Zendesk preferredStrong mathematical skills (high school level) to understand and perform necessary calculationsExperience using AI tools like ChatGPT/Gemini for refining communicationInternet savvy, with a focus on eCommerceAttention to detail
Good to Have Good writing skills with a focus on crafting clear, compelling messages for clients.Ability to adapt communication style to various clients for platforms including email and phone calls.Experience in using AI tools like ChatGPT or Gemini to assist in writing messages.Proficiency in Excel and other data analysis tools.
Work Schedule and Requirements 9:30 AM–6:30 PM PST (Manila time 12:30 AM–9:30 AM, Tuesday to Saturday)Remote position with access to reliable internet and communication tools.
Perks from NOVA Signage 13th-month salaryIndustry-leading training in the inbound sales domainGroup insurance plan with one dependent covered (after 9 months with the company)Paid time off: 10 Canadian public holidays + 10 days paid vacation + 4 personal days per year
Compensation: 29,000PHP to 39,000PHP + Performance bonus
How to Apply: Please send your application through this form: forms(dot)gle/jcPLG7XreQKDs2Dp8 Do not contact us through other channels. This is the only way to get shortlisted.