**Job Description**:
**Are You Ready to Make It Happen at Mondelez International?
**
**Join our Mission to Lead the Future of Snacking.
Make It Possible.
**
You will work in bill-to-cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity.
This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process.
You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls and other CS&L sub-functions.
**How you will contribute**
You will:
- Resolve complex queries that have been escalated for a portfolio of customers
- Coordinate and chair the governance meeting with senior stakeholders
- Go to customer premises to discuss and recover invalid debt with senior stakeholders in the customer's organizations
- Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
- Collaborate with sales and other functions to manage debt collection and quickly resolve disputes.
Provide guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Good numerical, analytical and logical reasoning skills
- High-level SAP competence
- Experience in a fast-moving consumer goods or consumer packaged goods company
- Experience in a customer-facing role
- Experience in order-to-cash environment
- Credit control experience
- Strong analytical and problem solving skills
**More about this role**
**What you need to know about this position**:
**What extra ingredients you will bring**:
**Education / Certifications**:
**Job specific requirements**:
**Travel requirements**:
**Work schedule**:
**No Relocation support available**:
**Business Unit Summary**:
**Headquartered in Singapore, Mondelez International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam.
Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco.
Mondelez International in the AMEA region is the proud maker of global and local iconic brands such as **_Oreo _**and **_belVita _**biscuits, **_Kinh Do _**mooncakes, **_Cadbury, Cadbury Dairy Milk _**and **_Milka _**chocolate, **_Halls _**candy, **_Stride _**gum, **_Tang _**powdered beverage and **_Philadelphia _**cheese.
We are also proud to be named a Top Employer in many of our markets.
**:
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular
Credit & Collections Management (BTC)
Customer Service & Logistics