Customer Experience Associate at Lhoopa | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Lhoopa Opportunities Lhoopa 100 - 500 employees Overview Apply Jobs & Opportunities 3 Explore Events Customer Experience Associate One Corporate Centre, Ortigas Center, Brgy. San Antonio, Pasig City Lhoopa aims to improve and uplift the lives of everyday people. Closing Today Apply now Opportunity details Opportunity Type Graduate Job Number of Vacancies 1-2 Salary PHP 15,000 - 18,000 Start Date Ongoing Application dates Applications Open 25 May 2023 Applications Close 30 Dec 2023 Hiring criteria Entry pathway
See details Working rights Philippines
Philippine Permanent Resident Philippine Temporary Work Visa Read more Position: Customer Experience Associate
Reporting To: Customer Experience Lead
Department: Operations
Work Location: One Corporate Centre, Ortigas, Pasig City
Work Schedule: 9 AM - 6 PM; Monday to Friday
Responsibilities: (day-to-day, expectations) Handle and address clients' inquiries, requests, complaints and other after-sales communication initiated by clients Ensure customer service, proper client interaction and use of the system. Monitoring average turnaround time and overall team volume, analyzing and recommending improvements to better customer service Checking team-to-client interactions regularly to ensure the quality of communications Monitoring and analyzing customer responses to gain new perspectives on improving customer interaction Creating summary reports for management as necessitated Resolving escalated customer issues, identifying departments to collaborate with for quick resolution Handle turnover of units to the clients Requirements: Graduate of any 4-year course, preferably in communications or business management With at least 1 year working experience as Customer Experience Asst. from real estate industry. Fresh graduates are encourage to apply too! Outstanding communication skills, both written and verbal. Strong people skills. Excellent phone etiquette. Outstanding organizational skills. Job Type: Full-time
Salary: Php15,000.00 - Php18,000.00 per month
Interested applicant may send resume to ******** . Shortlisted candidates will be contacted by Lhoopa's Recruitment Team. To know us more, you may visit our website at
Closing Today Apply now Hiring criteria You should have or be completing the following to apply for this opportunity. Entry pathway Degree or Certificate Minimum Level of Study Associate Degree or higher Study Field B Work rights The opportunity is available to applicants in any of the following categories.
country eligibility Philippines
Philippine Permanent Resident
Philippine Temporary Work Visa
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