Customer Care Representative - Work From Home

Job description:

Avion School is seeking a motivated and independent Customer Care Representative to join our team and work from home in Davao City, Philippines. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities:1. Answering customer inquiries via phone, email, and chat in a timely and professional manner.2. Resolving customer complaints and issues in a satisfactory and efficient manner.3. Providing product information and assistance to customers.4. Maintaining accurate records of customer interactions and transactions.5. Collaborating with other team members to ensure customer satisfaction.6. Conducting research to resolve complex customer issues.7. Managing time effectively to meet performance targets and deadlines.

Requirements:1. Strong communication skills, both written and verbal.2. Ability to work independently and make decisions.3. Reliable and punctual with a strong work ethic.4. Excellent research and problem-solving skills.5. Effective time management skills.6. High school diploma or equivalent.7. Proficiency in basic computer applications.

Personality traits: Independent, reliable

Soft skills: Research, time management

Benefits:1. Company transportation for work-related travel.2. Disability insurance coverage.3. Free accommodation for eligible employees.

Working environment:At Avion School, we pride ourselves on fostering a dynamic workplace that values teamwork, innovation, and shared success. As a Customer Care Representative, you will have the opportunity to work in a supportive and collaborative environment that encourages personal and professional growth.

Deadline to apply: June 22, 2024

Equal opportunity statement:Avion School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed, valued, and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.