Customer Care Representative Open To Associate

Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:- Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer- Resolve problems and issues in a professional manner and engage with customers to identify additional needs- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services- Achieve challenging individual, team, and contact center targets**What are we looking?**- Open to college graduates, college undergraduates, and associate degree graduates- Must have at least 6 months of work experience in a BPO industry- Amenable to work in Cebu City- Willing to go back on-site once recalled**Good to have skills**:- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry**Join our high-performing team and enjoy these benefits**:- Competitive salary package, company bonuses, and performance incentives- Night differential- Loyalty, Christmas gift, inclusion, and diversity benefits- Paid sick and vacation leaves- Expanded maternity leave up to 120 days*- HMO coverage (medical and dental) from day 1 of employment- Life insurance- Employee stock purchase plan- Retirement plan- Flexible working arrangements- Accessible locations- Healthy and encouraging work environment- Career growth and promotion opportunities**We highly encourage Walk-in applicants!**- **16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu**:- Monday to Friday, 10AM-3PM- Things to bring: Resume, valid government-issued ID, vaccine card, ballpen, and alcohol**Additional Information**:**What we believe**:*Terms and conditions applySchedule:- Rotational shift**Education**:- Bachelor's (preferred)**Experience**:- Customer Service Representative: 1 year (preferred)