Customer Care Officer - Work From Home

MadEats is seeking a motivated and driven individual to join our team as a Customer Care Officer, working from home in Cebu, Central Visayas, PH. This part-time entry-level position requires no prior experience, making it an excellent opportunity for those looking to start their career in customer service.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues with empathy and efficiency
- Provide product information and assistance with orders
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Assist with other administrative tasks as needed

Requirements:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and manage time effectively
- Proficiency in using computer systems and software
- Prior experience in customer service is a plus, but not required
- Must be motivated and driven to succeed
- Strong planning and presentation skills

Benefits:
- Company-provided equipment for remote work
- Life insurance coverage
- Training and professional development opportunities
- Be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement:
MadEats is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or any other protected status.

Deadline to apply: ********

If you are passionate about customer service and eager to learn and grow in a dynamic work-from-home environment, we encourage you to apply for the Customer Care Officer position at MadEats. Join us in providing exceptional service to our valued customers and be a part of our innovative team.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.