Customer Care Coordinator (Reliever)

**QUALIFICATIONS**:

- Must be a graduate of sales and marketing related course
- Must have good communication skills
- With experience in customer experience is a plus
- **Willing to work in Mamatid, Cabuyao Laguna**

**DUTIES & RESPONSIBILITIES**
- Efficiency in arranging interment/cremation services for clients by phone or for walk-in clients following company rules and procedures.
- Accuracy in coordinating with concerned staff regarding status of lot, necessary payments made, lot location/layouting, preparation of lot for interment and schedule of interment.
- Monitoring of gravedigging up to its closing, including installation of marble maker.
- Accuracy in documenting of the deceased information records, interment order and job order.
- Promptness in the submission of monthly reports.
- Ability to communicate effectively with clients and co-employees.
- Efficiency in preparation of certification for payment to all suppliers and maintaining the copy of invoice, purchased order and statement of account.
- Efficiency in the preparation and monitoring of daily attendance and monthly monitoring of perfect attendance.
**Job Type**: Temporary
Contract length: 4 - 6 months

**Salary**: Php11,000.00 - Php13,000.00 per month

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Cabuyao, Laguna: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Service: 1 year (preferred)