Csr - Publishing Account - One Day Process

Join our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )

What we offer:
• Competitive Salary Package
• Day/Mid/Night Shift - available
• Pioneer Accounts Available
• Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:
• Answering incoming calls from customers or clients and addressing their concerns or questions.
• Making outgoing calls to follow up on customer inquiries or to market products or services.
• Providing excellent customer service by resolving customer complaints and issues.
• Maintaining accurate records of customer interactions and transactions.
• Updating customer information in the database and ensuring its accuracy.
• Collaborating with other departments within the organization to resolve customer issues.
• Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications:
• With at least 1 month BPO experience
• Open for High School Graduates (Old Curriculum) / ALS Graduate
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work