Csr ( Open For Fresh Graduates Up 25K To 30K Salary)

Benefits
Free Training and Skill Development ProgramsComprehensive HMO CoverageGovernment-Mandated Benefits15 Vacation Leaves, 10 Sick LeavesAllowances and Performance Bonuses COMPANY PROFILE:
A leader in customer service outsourcing, providing top-tier support solutions to global clients across diverse industries. With a focus on excellent customer experience,

Position: Customer Service Representative (CSR)
Company Industry: Business Process Outsourcing (BPO)
Work Location: Manila / Cebu
Salary: Php 25,000 - 30,000 (Negotiable)
Work Set Up: On-site

JOB REQUIREMENTS: Graduate of any Bachelor's degreeFresh grads is welcome to applyExcellent verbal and written communication skills in EnglishProficiency in customer support software and CRM tools an advantageStrong problem-solving and conflict-resolution skillsAbility to work flexible hours, including night shifts and weekends JOB RESPONSIBILITIES: Respond to customer inquiries through phone, email, or chat, ensuring a positive customer experienceResolve product or service-related issues by providing accurate information and solutionsEscalate complex issues to relevant departments and follow up to ensure resolutionMaintain accurate and updated records of customer interactions in the systemParticipate in continuous training and skill development sessions to improve service quality RECRUITMENT PROCESS: Initial Online InterviewLanguage and Communication Skills AssessmentFinal InterviewJob Offer