Csr - No Experience Needed/ Open To Hs Grads And Undergraduates

JOB DESCRIPTION:As a customer service representative, your primary responsibilities will include:-Addressing customer needs and concerns-Adhering to company and client policies and processes-Identifying customer requirements, providing accurate solutions-Building rapport with customers and ensuring customer engagement-Documenting activities and managing productivity-Understanding and working towards set targetsQUALIFICATIONS:-Minimum age of 18 (Legal Age Requirement)-High school graduate or at least completed Senior High School-Completion of college level or graduation-Call center experience not mandatory-Alternative Learning System (ALS) with a minimum of 6 months of BPO experience-Willingness to work on-site-Availability for graveyard shifts and shifting schedules-Able to work on weekends and holidaysBENEFITS:-Day 1 HMO coverage-Meal and transportation allowance-Rice subsidy-Clothing allowance-24/7 teleconsultation-Free psychologist consultation-In-house and online pharmacy services-Scholarship program-Retirement fund-Free meals and medicine through the company's reward card-Loyalty incentives-Accidental and life insurance-Free shuttle service