Csr - Learners Support (End-User) Hybrid Setup

Experience
? Bachelor's Degree preferred but undergraduates are welcome
? 1-2 years of customer service experience preferred

Computer Technical
? Basic knowledge of Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
? Demonstrate ability to learn and understand basic office software applications
? Comfortable with technology

Other Skills
? Strong organizational skills
? Excellent verbal and written communication skills
? Telephone skills/etiquette; call screening
? Ability to prioritize work and handle multiple tasks
? Excellent time management skills
? Attention to detail
? Ability to learn new technologies