Csr - Customer Service Representative Baguio Site

Your day-to-day in a nutshell:

- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Ensuring customer requests are handled in an appropriate and timely manner
- Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

- A senior high school graduate, with or without BPO experience
- Have an experience of at least six (6) months in the BPO industry is preferred
- Have good English communication skills
- Have working knowledge on computers
- Have good customer service, multi-tasking and problem-solving skills
- Willing to work in shifting schedule

**Job Types**: Full-time, Permanent

**Salary**: Php12,000.00 - Php17,000.00 per month

**Benefits**:

- Flextime
- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Baguio City, Benguet: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)