Csr - Collections Account

Details of the offer

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

Customer Success Advisor (Travel & Hospitality)

As a Customer Success Advisor (Travel & Hospitality), you will play a pivotal role in delivering exceptional experiences to clients within the travel and hos...


Neksjob Philippines - National Capital Region

Published a month ago

Urgent Hiring Call Center Agent Earn Up To 20K Month (Pasig)

We are seeking a Customer Service Representative to join our team. The ideal candidate will manage customer inquiries, process orders, and provide informatio...


Neksjob - National Capital Region

Published a month ago

Customer Service Represetative

As a Customer Service Representative, you will be the face of our retail store, responsible for delivering top-notch service and ensuring an excellent custom...


Neksjob Corporation - National Capital Region

Published a month ago

Customer Service Executive

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring...


Neksjob - National Capital Region

Published a month ago

Built at: 2024-11-16T11:01:25.644Z