Are you passionate about helping others and have a knack for providing exceptional customer service?
Ibex Bohol is looking for friendly and dedicated individuals to join our Seasonal Healthcare Account as Customer Service Representatives!
What you'll do: Handle inbound and outbound calls from healthcare account customers, providing assistance, answering inquiries, and resolving issues.Maintain a high level of professionalism and empathy while interacting with customers.Provide accurate and detailed information about healthcare products, services, and policies.Document customer interactions and update customer records in the system.Collaborate with other team members and departments to resolve complex customer issues.Meet or exceed performance metrics, including customer satisfaction, call quality, and productivity targets. What we offer: 10,000 PHP completion bonusAllowance for working onsite*Comprehensive HMO coverage for you and your dependentsNon-Taxable Allowance in addition to your basic salaryAttractive Program Incentives based on performanceGroup Life Insurance - your well-being is our priority!30 Service Incentive Leaves (15 days can be converted to cash) Qualifications: Age: Must be at least 18 years old.Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.Proof of Education: Candidates must provide proof of education, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.Must be willing to work onsite in Tagbilaran City, Bohol
Ready to join our team and make a difference?
Apply now!
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)
3. FOR THOSE INTERESTED APPLICANTS WHO CAN'T COME ONSITE:
- Join our Virtual Express Lobby via our FB page
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE "JOB PORTAL-JOBSLIN" as your SOURCE)
We look forward to meeting you!
*Terms and Conditions Apply