Csr / Admin Support Specialist - With Background In Insurance

Nityo Infotech Philippines is looking for:
CSR / Admin Support Specialist - With background in insurance
Salary: up to 25,000 + complete benefits
Set up: Onsite – Full Time
Location: Taguig City
Schedule: Must be open for Shifting Schedule
Qualifications:
Bachelor's degree in a relevant field or equivalent work experience
At least 2 years relevant experience in customer service and/or administrative roles, is preferred
Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage
Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
Willing to report on site and/or assigned location, daily
Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)
Sample Job Responsibilities:
Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications
Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
Documents all captured transactions in the call management suite
Responds to availment queries and complaints or escalate them to the departments or units in charge