Csr / Admin Support Specialist - With Background In Insurance

Nityo Infotech Philippines is looking for:CSR / Admin Support Specialist - With background in insuranceSalary: up to 25,000 + complete benefitsSet up: Onsite – Full TimeLocation: Taguig CitySchedule: Must be open for Shifting ScheduleQualifications:Bachelor's degree in a relevant field or equivalent work experienceAt least 2 years relevant experience in customer service and/or administrative roles, is preferredBackground or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantageProficient computer skills, including MS Office (Word, Excel, PowerPoint)Willing to report on site and/or assigned location, dailyOpen to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)Sample Job Responsibilities:Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communicationsScreens and assesses coverage or non-coverage availments for quick response or resolution of casesDocuments all captured transactions in the call management suiteResponds to availment queries and complaints or escalate them to the departments or units in charge