Csr Admin Support - Insurance Experie

Nityo Infotech Philippines is looking for: hashtag#CSRWITHINSURANCE hashtag#OFFICEADMIN hashtag#INSURANCEEXPERIENCECSR / Admin Support Specialist - With background in insurance-- Salary: up to 25,000 + complete benefits-- Set up: Onsite – Full Time-- Location: Eastwood QC-- Schedule: Must be open for Shifting ScheduleQualifications:-- Bachelor's degree in a relevant field or equivalent work experience-- At least 2 years relevant experience in customer service and/or administrative roles, is preferred-- Background or experience in either an insurance company or an outsourcing company doing life and/or health insurance operations, is an advantage-- Proficient computer skills, including MS Office (Word, Excel, PowerPoint)-- Willing to report on site and/or assigned location, daily-- Open to work in different shifts, as defined by Client requirement (APAC, EMEA, North America)Sample Job Responsibilities:-- Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communications-- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases-- Documents all captured transactions in the call management suite-- Responds to availment queries and complaints or escalate them to the departments or units in charge